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Last updated 333 days ago

What to do if I can’t delete an ESIM-Man eSIM on my Samsung Galaxy S22?

Managing ESIM Profiles on Samsung Galaxy S22

Some Samsung Galaxy S22 users have reported difficulties with deleting an ESIM-Man eSIM profile or experiencing issues with the SIM manager failing to load. While Samsung is actively working on a software update to address this problem, there are several workarounds that you can try in the meantime.

Check for Software Updates

One potential workaround is to regularly check for software updates on your Samsung Galaxy S22. These updates may contain bug fixes and improvements, including a resolution for the ESIM-Man eSIM deletion issue. To check for updates:

  1. Go to the Settings menu on your device.
  2. Select Software Updates.
  3. Tap on Download and Install if an update is available.

Remove/Add a Physical SIM

If the SIM manager fails to load, you can try removing and adding a physical SIM card as a workaround. This action can force the SIM manager to reload and potentially resolve any issues. To remove and add a physical SIM:

  1. Power off your Samsung Galaxy S22.
  2. Remove the SIM tray using a SIM card removal tool or a small pin.
  3. Gently take out the physical SIM card.
  4. Wait for a few seconds and then reinsert the SIM card into the tray.
  5. Push the tray back into your device.
  6. Power on your Samsung Galaxy S22 and check if the SIM manager is now functioning properly.

Restart Your Device

Restarting your Samsung Galaxy S22 can help resolve various technical issues, including problems with the SIM manager or eSIM profile deletion. To restart your device:

  1. Press and hold the power button until the power options menu appears.
  2. Select Restart from the menu.
  3. Wait for your device to reboot.

Reset Network Settings

Resetting the network settings can also be an effective solution, as it restores all network settings to their default values. This includes Wi-Fi, mobile data, and Bluetooth configurations. To reset the network settings on your Samsung Galaxy S22:

  1. Go to the Settings menu on your device.
  2. Select General Management.
  3. Tap on Reset.
  4. Choose Reset Network Settings.
  5. Confirm your selection.

If you have followed all of the above workarounds and are still experiencing issues with deleting an ESIM-Man eSIM profile or the SIM manager, we recommend contacting Samsung or your carrier for further assistance. Our support team is also available to provide additional help and guidance.

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