If you have any questions or need assistance

If you have any questions or need assistance with your eSIM, please contact our support team. Our support team is available to provide any further information or help you may need.

Validity period of eSIM data

The data included in the eSIM has a validity period. This means that there is a specified time frame during which you can use the data. It is important to note that any unused data cannot be used after this period. Once the validity period is over, the remaining data will no longer be accessible.

Adding a new data package

If your eSIM is rechargeable, you have the option to add a new data package when needed. To do this, simply tap on the “TOP UP” option on the eSIM. This will allow you to easily extend your data allowance and continue using your eSIM without any interruptions.