Why is My eSIM Not Working?

Have you got a problem with eSIM? And now the moment has come when you have finally chosen a new itinerary for your trip and planned the course of action of your trip. And this includes a selection of accommodation, cafes, a map of places of interest and must-see locations. All that’s left is to prepare your mobile phone to stay in touch with your relatives and family. And maybe even work while travelling, so it is constantly necessary to update the working chats in the applications.

And you have heard about eSIM, read many articles about pros and cons, chosen a mobile operator and even bought an Embedded SIM. However, there is no way to connect the card. What are the reasons for MFF2 connection failures?

Let’s Start Looking for the Problem at The Source — Briefly about eSIM?

When you are asked what SIM card you use, you will most likely immediately intend to answer by referring to a specific mobile operator. But that was the case until recently, because in the not too distant future, the vast majority of people asked the same question will answer Embedded SIM. What is this technology?

The new development in the field of cellular communication is a completely new format, which, by the way, allows you to use communication services much more efficiently and conveniently. Let’s take a closer look at it, shall we?

What is eSIM?

• Firstly, the technology is an embedded mechanism in the “brains” of your smartphone. And if there is a situation when eSIM doesn’t work, many people are lost. After all, they can not even physically find this mechanism. However, do not forget that this development meets modern standards, so any error in the work of the sim card is correctable. The electronic card itself occupies a minimum of space in any smart device, allowing you to use the space to increase the power of the gadget;
• Secondly, it is one of the most convenient ways to stay in touch while travelling. For example, if you are touring several countries around the world, you will be able to use a local number for each territorial location, because the card allows you to actively use and store data on several profiles with different mobile operators and phone numbers;
• Thirdly, economic benefit. After all, e-SIM allows you to avoid roaming. Also, many cellular operators are currently offering various favourable terms for the new SIM card format, as there is now an active transition from the regular SIM to the e-SIM version;
• Fourthly, the question: “Why is my eSIM not working?” arises not so often, because the technology is constantly improving. And almost all malfunctions can be fixed online, without wasting time going to an offline shop.

Principles of eSIM Operation — Important to Know

Interested to know how MFF2 technology works: the M2M form factor? Let’s found out:

1. Yet in the gadget. Information about your mobile operator and your tariff plan is downloading and programming directly into your smartphone or smart accessory. This happens by setting through a special QR code that you receive from your representative of company or through a special app;
2. Whether for family, business or another country. Embedded SIM gives an opportunity to you to swing between different mobile phone companies or tariff plans without having to replace your SIM card, as you would with a plastic regular SIM. Meanwhile, a great natural environmental tolerance in reducing the use of plastic;
3. Peace of mind and privacy. Even if you’ve encountered an eSIM issue, you can rest assured that your data is safe. As the technology uses the same encryption and data protection methods as conventional cards, providing the stated format for storing and processing information;
4. Remote Configuration. One of the key aspects of MFF2 is its presence in almost every country in the world. You can connect to different telecom operators in different countries. It also allows operators to remotely update profile information, tariffs and key settings without offline intervention: everything configures online.

Android: What are The Reasons If eSIM is Not Working?

On Android smartphones and gadgets, conflicts with Embedded SIM can be related to the following aspects:

• In the SIM settings section, you may come across options to select your preferred SIM for calls, data, and messages. If the preference is not with the e-SIM, then you may face a problem;
• Subsequent versions of Android sometimes affect the operation of MFF2. Some updates may not be compatible with the technology or may cause eSIM not working process;
• There are applications or services that are not yet sufficiently adaptable to eSIM, especially if they require access to certain SIM cards to fulfil their functions;
• Incompatibility with the gadget. Some Android devices have limitations in supporting the novelty due to hardware features, so it is worth checking compatibility in advance.

iOS: Are There Any Problems with eSIM?

The following conflicts with the new generation card are possible on iOS devices:

1. Firstly, in the Settings then Cellular block, you can manage SIM card settings. Standard prioritisation settings or switching between plastic regular SIM and e-SIM can cause conflicts;
2. Secondly, there are times when operating system updates can change how the Embedded SIM works. New versions of iOS are unlikely to affect the technology settings, but this aspect you should consider;
3. Thirdly, difficult moments can also arise when activating the card through the service provider. Errors during this process can lead to MFF2 malfunctions. However, they are always resolved quickly.

Summary

The take-home message is as with any novelty, the eSIM may stop working after an upgrade or immediately after a card activation transaction, but all issues you can correct.

To resolve eSIM issues on Android or iOS, it is initially a kind recommendation to check for software updates, reboot the device, and review the SIM settings to eliminate any possible conflicts. Embedded SIM malfunctions are usually quick and easy to fix, especially if you ask your carrier for help. And you won’t have to spend time troubleshooting the technology, because often all setup is done online. It’s convenient and affordable.