{"id":11459,"date":"2024-01-07T07:40:29","date_gmt":"2024-01-07T07:40:29","guid":{"rendered":"https:\/\/esim-man.com\/help\/?p=11459"},"modified":"2024-01-07T01:41:48","modified_gmt":"2024-01-07T01:41:48","slug":"i-cant-connect-with-my-esim-on-my-android-device","status":"publish","type":"docs","link":"https:\/\/esim-man.com\/help\/docs\/troubleshooting\/i-cant-connect-with-my-esim-on-my-android-device\/","title":{"rendered":"I can\u2019t connect with my eSIM on my Android device"},"content":{"rendered":"

Connecting eSIM on Android Device<\/h3>\n

If you are experiencing difficulties connecting your eSIM on an Android device, it is important to check the necessary settings for your eSIM. These settings can be found by navigating to “MY ESIMS” > “DETAILS” > “INSTALL ESIM\/ACCESS DATA”<\/em>.<\/p>\n

Enabling Data Roaming<\/h3>\n

To enable data roaming, you need to:<\/p>\n

    \n
  1. Go to “SETTINGS”<\/em> on your device.<\/li>\n
  2. Select “MOBILE NETWORK”<\/em>.<\/li>\n
  3. Choose your eSIM.<\/li>\n
  4. Ensure that “ROAMING”<\/em> is set to ON.<\/li>\n<\/ol>\n

    Updating APN Settings<\/h3>\n

    To update the Access Point Name (APN) settings, please follow these steps:<\/p>\n

      \n
    1. Go to “SETTINGS”<\/em>.<\/li>\n
    2. Select “NETWORK & INTERNET”<\/em>.<\/li>\n
    3. Choose “MOBILE NETWORKS”<\/em>.<\/li>\n
    4. Select “ACCESS POINT NAMES”<\/em>.<\/li>\n
    5. Tap the “+”<\/em> or “ADD”<\/em> button.<\/li>\n
    6. Enter the new APN settings exactly as provided in the eSIM installation details.<\/li>\n
    7. Ensure that all lowercase letters are used and there are no spaces.<\/li>\n
    8. Click “SAVE”<\/em> and leave the other fields blank.<\/li>\n<\/ol>\n

      Checking Network Connection<\/h3>\n

      It is also crucial to confirm that your device is connected to supported networks.<\/p>\n

      Contacting Customer Support<\/h3>\n

      If you are still unable to access data after following these steps, please do not hesitate to contact customer support for further assistance.<\/p>\n","protected":false},"featured_media":0,"parent":101,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","doc-category":[24],"doc_tag":[],"class_list":["post-11459","docs","type-docs","status-publish","hentry","doc-category-troubleshooting"],"acf":[],"yoast_head":"\nI can\u2019t connect with my eSIM on my Android device - ESIM-man Help Center<\/title>\n<meta name=\"description\" content=\"Having trouble connecting with your eSIM on your Android device? Read our helpdesk article for step-by-step guidance and troubleshooting tips to get you up and running in no time.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/esim-man.com\/help\/docs\/troubleshooting\/i-cant-connect-with-my-esim-on-my-android-device\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"I can\u2019t connect with my eSIM on my Android device\" \/>\n<meta property=\"og:description\" content=\"Having trouble connecting with your eSIM on your Android device? Read our helpdesk article for step-by-step guidance and troubleshooting tips to get you up and running in no time.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/esim-man.com\/help\/docs\/troubleshooting\/i-cant-connect-with-my-esim-on-my-android-device\/\" \/>\n<meta property=\"og:site_name\" content=\"ESIM-man Help Center\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/esimmancom\/\" \/>\n<meta property=\"article:modified_time\" content=\"2024-01-07T01:41:48+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@ESIM_man\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/esim-man.com\/help\/docs\/troubleshooting\/i-cant-connect-with-my-esim-on-my-android-device\/\",\"url\":\"https:\/\/esim-man.com\/help\/docs\/troubleshooting\/i-cant-connect-with-my-esim-on-my-android-device\/\",\"name\":\"I can\u2019t connect with my eSIM on my Android device - ESIM-man Help Center\",\"isPartOf\":{\"@id\":\"https:\/\/esim-man.com\/help\/#website\"},\"datePublished\":\"2024-01-07T07:40:29+00:00\",\"dateModified\":\"2024-01-07T01:41:48+00:00\",\"description\":\"Having trouble connecting with your eSIM on your Android device? Read our helpdesk article for step-by-step guidance and troubleshooting tips to get you up and running in no time.\",\"breadcrumb\":{\"@id\":\"https:\/\/esim-man.com\/help\/docs\/troubleshooting\/i-cant-connect-with-my-esim-on-my-android-device\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/esim-man.com\/help\/docs\/troubleshooting\/i-cant-connect-with-my-esim-on-my-android-device\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/esim-man.com\/help\/docs\/troubleshooting\/i-cant-connect-with-my-esim-on-my-android-device\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/esim-man.com\/help\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Troubleshooting\",\"item\":\"https:\/\/esim-man.com\/help\/docs\/troubleshooting\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"I can\u2019t connect with my eSIM on my Android device\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/esim-man.com\/help\/#website\",\"url\":\"https:\/\/esim-man.com\/help\/\",\"name\":\"ESIM-man Help Center\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/esim-man.com\/help\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/esim-man.com\/help\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/esim-man.com\/help\/#organization\",\"name\":\"ESIM-man Help Center\",\"url\":\"https:\/\/esim-man.com\/help\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/esim-man.com\/help\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/esim-man.com\/help\/wp-content\/uploads\/2023\/12\/logo-1.svg\",\"contentUrl\":\"https:\/\/esim-man.com\/help\/wp-content\/uploads\/2023\/12\/logo-1.svg\",\"width\":1080,\"height\":274,\"caption\":\"ESIM-man Help Center\"},\"image\":{\"@id\":\"https:\/\/esim-man.com\/help\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/esimmancom\/\",\"https:\/\/twitter.com\/ESIM_man\",\"https:\/\/www.linkedin.com\/company\/esim-man\/\",\"https:\/\/m.youtube.com\/@esim-man\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"I can\u2019t connect with my eSIM on my Android device - ESIM-man Help Center","description":"Having trouble connecting with your eSIM on your Android device? Read our helpdesk article for step-by-step guidance and troubleshooting tips to get you up and running in no time.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/esim-man.com\/help\/docs\/troubleshooting\/i-cant-connect-with-my-esim-on-my-android-device\/","og_locale":"en_US","og_type":"article","og_title":"I can\u2019t connect with my eSIM on my Android device","og_description":"Having trouble connecting with your eSIM on your Android device? Read our helpdesk article for step-by-step guidance and troubleshooting tips to get you up and running in no time.","og_url":"https:\/\/esim-man.com\/help\/docs\/troubleshooting\/i-cant-connect-with-my-esim-on-my-android-device\/","og_site_name":"ESIM-man Help Center","article_publisher":"https:\/\/www.facebook.com\/esimmancom\/","article_modified_time":"2024-01-07T01:41:48+00:00","twitter_card":"summary_large_image","twitter_site":"@ESIM_man","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/esim-man.com\/help\/docs\/troubleshooting\/i-cant-connect-with-my-esim-on-my-android-device\/","url":"https:\/\/esim-man.com\/help\/docs\/troubleshooting\/i-cant-connect-with-my-esim-on-my-android-device\/","name":"I can\u2019t connect with my eSIM on my Android device - ESIM-man Help Center","isPartOf":{"@id":"https:\/\/esim-man.com\/help\/#website"},"datePublished":"2024-01-07T07:40:29+00:00","dateModified":"2024-01-07T01:41:48+00:00","description":"Having trouble connecting with your eSIM on your Android device? Read our helpdesk article for step-by-step guidance and troubleshooting tips to get you up and running in no time.","breadcrumb":{"@id":"https:\/\/esim-man.com\/help\/docs\/troubleshooting\/i-cant-connect-with-my-esim-on-my-android-device\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/esim-man.com\/help\/docs\/troubleshooting\/i-cant-connect-with-my-esim-on-my-android-device\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/esim-man.com\/help\/docs\/troubleshooting\/i-cant-connect-with-my-esim-on-my-android-device\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/esim-man.com\/help\/"},{"@type":"ListItem","position":2,"name":"Troubleshooting","item":"https:\/\/esim-man.com\/help\/docs\/troubleshooting\/"},{"@type":"ListItem","position":3,"name":"I can\u2019t connect with my eSIM on my Android device"}]},{"@type":"WebSite","@id":"https:\/\/esim-man.com\/help\/#website","url":"https:\/\/esim-man.com\/help\/","name":"ESIM-man Help Center","description":"","publisher":{"@id":"https:\/\/esim-man.com\/help\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/esim-man.com\/help\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/esim-man.com\/help\/#organization","name":"ESIM-man Help Center","url":"https:\/\/esim-man.com\/help\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/esim-man.com\/help\/#\/schema\/logo\/image\/","url":"https:\/\/esim-man.com\/help\/wp-content\/uploads\/2023\/12\/logo-1.svg","contentUrl":"https:\/\/esim-man.com\/help\/wp-content\/uploads\/2023\/12\/logo-1.svg","width":1080,"height":274,"caption":"ESIM-man Help Center"},"image":{"@id":"https:\/\/esim-man.com\/help\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/esimmancom\/","https:\/\/twitter.com\/ESIM_man","https:\/\/www.linkedin.com\/company\/esim-man\/","https:\/\/m.youtube.com\/@esim-man"]}]}},"_links":{"self":[{"href":"https:\/\/esim-man.com\/help\/wp-json\/wp\/v2\/docs\/11459","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/esim-man.com\/help\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/esim-man.com\/help\/wp-json\/wp\/v2\/types\/docs"}],"replies":[{"embeddable":true,"href":"https:\/\/esim-man.com\/help\/wp-json\/wp\/v2\/comments?post=11459"}],"version-history":[{"count":0,"href":"https:\/\/esim-man.com\/help\/wp-json\/wp\/v2\/docs\/11459\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/esim-man.com\/help\/wp-json\/wp\/v2\/docs\/101"}],"wp:attachment":[{"href":"https:\/\/esim-man.com\/help\/wp-json\/wp\/v2\/media?parent=11459"}],"wp:term":[{"taxonomy":"doc-category","embeddable":true,"href":"https:\/\/esim-man.com\/help\/wp-json\/wp\/v2\/doc-category?post=11459"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/esim-man.com\/help\/wp-json\/wp\/v2\/doc_tag?post=11459"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}